Privacy Policy · Draco AI Transaction Coordinator

Last Updated: July 6, 2026

1. Introduction

At Draco AI (“we,” “us,” or “our”), we value your trust above all else. We are committed to protecting the privacy and security of the data entrusted to us by our customers. This Privacy Policy outlines how we handle your information in connection with the Draco AI Transaction Coordinator (TC) service, including our SMS and email messaging.

Our Core Privacy Promise: We do not sell, rent, trade, or share your data with third parties for marketing, advertising, data mining, AI model training, or any other purpose whatsoever. Your data belongs to you.

2. Information We Collect

We may collect and process the following types of information strictly for the purpose of providing our services:

Account Information: Name, email address, mobile phone number, and contact details required to create and manage your account.
Business Information: Data related to your organization that is necessary for billing and contract management.
Transaction & Message Data: The content of messages you send to and receive from the TC assistant, and any documents, deadlines, or transaction details you share with the service.

3. SMS / Text Messaging

If you opt in to receive SMS messages, we use your mobile number solely to send and receive messages related to your real estate transactions (for example, document status, deadline reminders, and closing checklists). Message frequency varies. Message and data rates may apply.

No mobile data sharing: We do not share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their marketing purposes. Mobile opt-in data is never sold or shared. You may opt out at any time by replying STOP, or reply HELP for assistance.

4. How We Use Your Information

We use your information solely for the following purposes:

To provide, maintain, and improve the functionality of the Draco AI service
To send and respond to messages you exchange with the TC assistant
To process transactions and manage your account
To provide customer support and respond to your inquiries
To maintain the security and integrity of our systems

Strict Prohibition on Advertising: We never use your personal information, business information, or message data for advertising, marketing retargeting, or profiling. We do not feed your data into public models or share it with data brokers.

5. Zero Third-Party Sharing

We maintain a strict No Third-Party Sharing policy.

No Sale of Data: We do not sell your data to anyone, ever.
No External Distribution: We do not voluntarily provide your data to third parties, partners, or affiliates for their own business or commercial purposes.
Infrastructure Providers: We use trusted infrastructure providers (e.g., cloud hosting, and messaging carriers such as Twilio solely to deliver SMS and email) to operate our services. These providers are bound by confidentiality obligations and may only process your data to provide their service to Draco AI.

6. Data Security and Encryption

Encryption in Transit: All data transmitted between your devices and our servers is encrypted using strong protocols (such as TLS/SSL).
Encryption at Rest: All stored data is encrypted using advanced encryption standards (AES).
Access Controls: Access to your data is strictly restricted to authorized personnel bound by confidentiality obligations.

7. Data Retention and Deletion

We retain your data only for as long as is necessary to provide our services or as required by law. You have the right to request deletion of your account and all associated data at any time; upon such a request we will permanently delete your data from our active systems.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you directly. We will never change our policy to allow the selling of your data without your explicit, opt-in consent.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, contact us at info@dracoai.com.